If you need to contact us about content listed in the directory, would like to share feedback, or want to request action on a specific issue, you can use the channels below.
This page is designed to make communication clearer, easier, and more suitable for different types of requests, from general feedback to content reports, removal requests, or partnership inquiries.
When should you contact us?
You may contact us if you need to:
- Submit a new Zalo group, OA channel, or Mini App
- Report a broken link or content that is no longer appropriate
- Request a correction to a title, description, or display format
- Ask for content to be removed from the directory
- Report inaccurate or misleading information that should be reviewed
- Send general questions about how the directory works
- Contact us about legal concerns or content-related complaints
- Discuss content partnerships, media opportunities, or advertising
If your issue involves rights, copyright, impersonation, or a sensitive content matter, you may also want to read Legal & Complaints for more specific guidance.
Primary contact channels
You can contact us through the following channels:
- ๐ง General email: [email protected]
- ๐ Contact form: zolink.vn/lien-he
- ๐ฉ Direct reporting tools: available on each listing across the website
These are the channels we prioritize for feedback, submissions, and content-related requests.
Partnerships and advertising
If you would like to discuss:
- content partnerships
- media collaborations
- sponsorships
- display advertising
- other relevant ways of working together
you can reach us through our dedicated email:
- ๐ผ Partnerships / advertising: [email protected]
Using a separate address helps us route commercial inquiries more efficiently and respond more appropriately to partnership or advertising proposals.
Additional contact channels
You can also find us on:
- ๐ Facebook: facebook.com/zolink.vn
- ๐ X: x.com/zolink_vn
Social platforms may be useful for quick messages or initial outreach. However, for requests that require clearer review, content updates, removals, or structured commercial discussions, we still recommend using email or the contact form.
What should you include in your message?
To help us review your message more efficiently, you may include:
- Your name
- The issue or request you want us to review
- A relevant link, if available
- An email address or Zalo contact, if you would like a reply
If you are contacting us about a partnership or advertising opportunity, you may also include:
- Your brand or company name
- The purpose of the collaboration
- Your preferred format or proposal type
- Your expected timeline
For general feedback, there is no need to write a long message. A clear summary of the issue, the relevant content, and what you would like us to review is usually enough.
How do we handle incoming messages?
ZoLink handles incoming messages in a simple and flexible way, depending on the type of request involved.
Depending on the case, your message may lead to:
- an updated description
- a change in how content is displayed
- a broken-link check
- a review of reported inaccuracies
- referral to the legal or complaints process if needed
- temporary hiding or removal of content where appropriate
- routing to the relevant contact point for partnership or advertising matters
Some reports may go through initial system-assisted screening, especially when repeated complaints are received within a short time. However, for significant edits or removal decisions, we still rely on a final review step before action is taken.
Response time
We do our best to monitor our main contact channels regularly, but response time may vary depending on the type of request.
- For copyright-related issues, we aim to review the matter within 48 hours once we have received enough information for an initial assessment
- For other requests, such as broken-link reports, correction suggestions, or general content feedback, handling time will depend on the nature of the issue and the number of requests we are currently receiving
- For partnership or advertising inquiries, response time may vary depending on the proposal and its relevance
If you would like a response, please include an email address or another suitable contact method in your message.
A few notes before contacting us
To help us process your request more smoothly, please keep the following in mind:
- Use the most relevant channel where possible
- Keep your message clear and focused
- Include a link or related details if available
- Avoid sending the same request repeatedly within a short period
- If the matter is urgent, explain why so we can review it accordingly
We always try to review messages in good faith, but contacting us does not mean that every request will automatically be approved or handled immediately.
Related pages
If you would like to understand more about how we operate and handle content, you may also read:
Final note
ZoLink encourages users to get in touch whenever they notice inaccurate information, content that may need updating, or links that no longer work.
If you are interested in working with us through a partnership or advertising arrangement, please contact [email protected] so we can review your proposal more directly.
Your feedback helps make the directory clearer, more current, and more useful for people trying to find the right information.